Niles Audio Named Leader in Warranty Policies according to
CE Pro Quest for Quality Awards
Niles' Lifetime Limited Warranty Allows Dealers to Install with Confidence
CARLSBAD, Calif. - March 29, 2011 - Niles Audio, The First Name In Custom Installation®, announced that it has been named the Gold Winner for "Warranty Policies" by the first annual CE Pro Quest for Quality Awards. Niles dealers have the unique benefit of being able to specify and install Niles products with confidence thanks to programs like Niles' Lifetime Limited Warranty, which covers its entire line of award-winning loudspeakers.
"For over 33 years, Niles Audio has prided itself on building reliable, high-performance, application-specific products," said Mike Detmer, president of Niles Audio. "When a dealer purchases Niles products, they can install with confidence knowing that those products will exceed expectations and last a lifetime."
The CE Pro Quest for Quality Awards are presented based upon the results of a survey of CE Pro readers. The survey asks participants a series of open-ended questions to help evaluate the quality of service, including warranty policies, of custom installation manufacturers and distributors. Niles stood above all competitors for its warranty policies based on a number of criteria, including:
- Replacement unit availability
- Extended warranty time span
- Repair speed
- Scope of coverage
Among its leading warranty programs is Niles' Limited Lifetime Warranty on all loudspeakers. The Limited Lifetime Warranty applies to all passive loudspeaker products; including Niles' popular ceiling mount loudspeakers, Stagefront Home Theater Solutions®, OS, planter and rock outdoor loudspeakers. Under the warranty program, Niles will, at its option and expense, repair or replace any passive loudspeaker product found to be defective in materials or workmanship.
About Niles Audio
California-based Niles Audio is a 33-year-old company recognized as The First Name in Custom Installation®. The company is a leading designer, manufacturer and marketer of audio/video custom installation products and accessories and is guided by its vision to be the world's leading provider of products and services that enable professional custom installers to design and install systems that delight their customers. To that end, Niles pursues a mission to provide solutions for end users which enable simple and easy access to home entertainment and that integrate seamlessly with other low voltage subsystems like lighting, internet, security and HVAC in residential and light commercial environments. Niles conducts its business with a promise to treat its customers, employees, suppliers and stakeholders with fairness and respect and to foster teamwork, innovation and a commitment to be the best in everything it does. Additional information may be obtained by visiting www.nilesaudio.com.
About The AVC Group, LLC
Headquartered in Carlsbad, California, The AVC Group, LLC is a portfolio of pre-eminent manufacturers and marketers of state-of-the-art consumer and commercial audio, video, and control system solutions. The AVC Group is comprised of the following industry leading brands: NILES® www.nilesaudio.com., ELAN® Home Systems www.elanhomesystems.com, Xantech® www.xantech.com, ATON® www.atonhome.com, and Sunfire® www.sunfire.com. The AVC Group, LLC is a subsidiary of Nortek, Inc.'s www.nortek-inc.com Home Technology Group.
Mike "Sparky" Detmer, President
Ph: 800-289-4434, ext. 197
Scott Moody, Director of Public Relations